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Ann Marie Brest Ann Marie Brest is offline
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Default How to complain to the FTC and/or FCC about deceptive advertising

On Sun, 6 Apr 2014 15:12:44 +0000 (UTC), Danny D. wrote:

The complaint is that the mobile carrier *knows* that the
usable memory is only 600MB, but yet they persist in telling
the user that the phone is 4GB with a 32GB flash card


Mobile phones have much less storage than advertised, according to consumer
watchdogs.
http://www.telegraph.co.uk/technolog...ne-memory.html

A Which? study found that mobile phones claiming to provide 16GB of data
storage actually had memory as low as 9GB.

"The problem is that manufacturers aren't making people aware of how much
space they're really getting when they buy the phone. And it's a bit of a
lottery.¡

Mr Boland urged manufacturers to be more honest so that consumers can make
better choices. The actual storage is sometimes in the small print but may
be hard to find.

"Ultimately, it's not fair. You aren't getting the space you expected and
you have no easy way of knowing how much you will actually get from phone
to phone."

Do you think mobile phone companies should be more honest about storage?