On Sat, 5 Apr 2014 18:34:12 +0000 (UTC), "Danny D."
wrote:

On Sat, 05 Apr 2014 09:24:32 -0400, TJ wrote:

Judging by that, I'd say that if the company reps said "usable" memory,
you haven't a leg to stand on. The memory on the phone is *usable." You
use it every time you turn the phone on. It's usefulness may be limited,
but that's different from "unusable." That's what the lawyers would
argue, anyway.

I do agree with you. I think my complaint won't carry much weight with
either the FTC or the FCC unless (and this is the biggie), unless I'm
not alone in considering this deceptive advertising.

For example, if hundreds or thousands of consumers complain with the same
complaint of deceptive advertising, then the FTC and/or FCC, I think,
would take it seriously.

If I'm the only one who is complaining of deceptive advertising, then,
I'm simply the one fool in the crowd who fell for it.

It's no different than when people complain about an automotive defect
or an advertising scam. If enough people complain about deceptive
advertising, the FTC and/or FCC will listen.

One complaint is just one disgruntled consumer.

HINT: If you feel like complaining, you get 1,000 characters on the
online FCC complaint form & 3,000 characters on the online FTC form:
FCC 888-225-5322 http://www.fcc.gov/complaints (deceptive advertising)
FTC 877-382-4357 https://www.ftccomplaintassistant.gov/Details#crnt

It's less deceptive advertising than the failure to do your research.
You will get nowhere with regulators on this.

Education is expensive.