On 13/03/2014 22:24, John Rumm wrote:
On 13/03/2014 19:17, Nightjar wrote:
On 13/03/2014 18:56, Stephen wrote:
Thank you every one for all your comments, I have learned a lot.....

I've had a few more thoughts.....

Do customers make voice calls to Handymen or do they email instead?

reason I ask is that I am deaf so voice calls would be a *BIG* problem
for me as it is not possible to lipread on phones. So I would prefer
customers to email me. I'm content to have a 3G enabled Apple Ipad in
the van for this purpose.

You would have to make it a selling point; to avoid interrupting my
work, I don't take phone calls while working. I suspect it will cost you
business though.

and/or use a PA service to handle calls and take bookings. There are
plenty about that will answer with the correct script for the business
being called etc.

Probably the best answer, if the cost is acceptable. They will take the
phone calls and translate them to email.

Colin Bignell