On 29/01/2014 10:04, The Natural Philosopher wrote:
On 28/01/14 17:53, Tim Watts wrote:

If a large proportion of your customer base are used to haggling, it is
arguably better to add a buffer, then allow then to feel that they've
"won" by getting £10-20 off. You're happy, they're happy, everyone wins.

Quoting the actual price you want and refusing to budge is clearly going
to alientate some of your customers, so that would be a wrong tactic.

We worked a variant of that on commercial situations, We bunged 15% on
top and gave them a '15% discount for payment in 30 days'

Worked bloody wonders on the cashflow.


And you were 2.25% down as a result of doing so