Ignoramus8543 fired this volley in
:

I have a couple of Snap-On 3/4 ratchet wrenches that are broke. I
heard various things about the Snap-On warranty, and I wonder how easy
it is to get them fixed. Thanks

The last experience I had with a Snap-On warranty was in 1999. I took
the tool (ratchet handle, also) to a Snap-On truck I saw parked by an
auto-repair. The guy took my information (address, name, phone), and
replaced the tool on the spot!

Since then, I've heard they've gotten more profit-intensive, and have cut
their route owners short; so they might not be so willing these days.

Lloyd