Tim Watts wrote:

On Thursday 28 November 2013 00:33 Nightjar wrote in uk.d-i-y:

On 28/11/2013 00:06, Matty F wrote:

Supermarkets have lots of columns and that's no problem....

You obviously haven't been in my local Tesco, where columns sprout out
of the middle of aisles since they changed the layout.

Colin Bignell

That says a lot about the moron who designed the new layout!

Quite!

I contacted Sainsbury's, about their misguided approach to such
an obstruction.

"Ever since your most recent reorganisation of the Loughborough
store, there has been a problem with a section of shelving which
is now obstructed by a solid structural pillar about 60 cm
square. Although the shelving practically touches the pillar, it
continues to be used for various tissues.

Because you have chosen to allocate this obstructed space to
small volume items, they have a correspondingly small shelf
frontage, and this means that some items, when the shelves have
all been dressed to the front, are actually out of sight, and any
shelf-edge labels (you don't always manage to get them in) are
practically unreadable.

Either side of this area you stack high-volume items, with some
allocated nearly a metre of shelving. If you were to bring out
the hidden items, and move the larger stuff partially behind the
pillar, it would still be clearly visible, and there would be
nothing behind the pillar which did not have an identical visible
item alongside it

I had an interesting discussion with a member of your staff, who
was courteous, but insistent that this was the way it had to be
done, as everything was dictated by turnover. You now have a
logical problem in that you have effectively hidden the low
turnover items, which are thus likely to sell even less.

I cannot believe that this is really your best solution to the
situation."

They sent a bland response, and did nothing. Many months later,
they actually did what I had suggested.

Now there has been another reshuffle, and a different area
(pulses) seems to have drawn the short straw.

Chris
--
Chris J Dixon Nottingham UK


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