Lew Hodgett wrote:
SFWIW:

Have just received the following from a Home Depot employee.
-------------------------------------------------------------
"I was told that write ups were going to start on people when
customers don't
reply to survey."

"Home Depot is sure going in the toilet".

"How can we be held accountable for what customers don't want to do".
----------------------------------------------------------------------
Sounds like a reasonable question to me.


Sounds like an employee on his/her last legs. I have never heard a company
holding employees responsible for customers not filling in surveys

--
PV

Outside of a dog, a book is man's best friend. Inside a dog, it's too
dark to read. - Groucho Marx