On 8/7/2013 3:15 PM, basilisk wrote:
On Wed, 07 Aug 2013 14:55:10 -0500, Leon wrote:

On 8/7/2013 1:29 PM, tommyboy wrote:
On Tue, 06 Aug 2013 10:44:27 -0500, Leon lcb11211@swbelldotnet
wrote:

August 1 I ordered 60 rare earth magnets from Lee Valley. I got a
receipt and confirmation number. Checking on the order today they have
no record of the order and are not willing to expedite shipping on the
order unless I am willing to pay an additional $30+ dollars for second
day shipping.

I'm thinking I should pay the original $10 shipping and they pick up the
difference in price to get it here more quickly.

I canceled the order.

Just out of curiosity, was your credit card charged?



Never hit the card so they indeed lost the order some where along the line.

I did get an explanation from the owner of LV, they ran some tests and
found issues with some web browsers accessing their site.

Just out of curosity what browser did you use?
Still on them cross browser testing is on the developer.

basilisk



I learned they are having issues with Chrome and Safari. They have
turned it over to9 their IT team.

Oddly I have been using Chrome since the early 2011 and place 4~5 orders
with LV and have has no issues. Perhaps security updates have changed
things on their end.