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Leon[_7_] Leon[_7_] is offline
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Default Hummm LeeValley screws up and does not make good.

On 8/6/2013 10:44 AM, Leon wrote:
August 1 I ordered 60 rare earth magnets from Lee Valley. I got a
receipt and confirmation number. Checking on the order today they have
no record of the order and are not willing to expedite shipping on the
order unless I am willing to pay an additional $30+ dollars for second
day shipping.

I'm thinking I should pay the original $10 shipping and they pick up the
difference in price to get it here more quickly.

I canceled the order.



A follow up e-mail to Lee Valley was responded to by Lee Valley blaming
me for taking too long to place the order.

I responded that once there is a receipt and order confirmation to be
printed I should not have to worry whether the order was successful or
not. And I sent them a copy of the receipt/order number.

Now waiting for the ultimate excuse at to why I am to blame for the
order not going through.