On Thu, 23 May 2013 05:56:26 -0700, Robert Macy wrote:

my landline is blocked

Hi Robert,

I'm confused though.
Your landline is blocked, as is mine.

Yet, when we call 1-877-817-1759, we both get the initial prompt:
"Press 1 for English"

After that, I'm confused what happened for you.

If my landline is blocked, the *next* prompt is (heavy British accent):
The number you have dialed cannot be found; please check the number
or call Airtel for assistance.

However, if I dialed *82 prior to dialing 1-877-817-1759, I get:
Please select the product type; for inquiries on basic phones, please
press 1, for inquiries on smart phones, please press 2, etc.

Which of those two options did you get from your blocked landline
for the *second* prompt?