Thread: How can a toll-free number fail on landlines & VOIP but not oncellphones?
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Robert Macy[_2_] Robert Macy[_2_] is offline
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Default How can a toll-free number fail on landlines & VOIP but not on cellphones?
On May 22, 11:57*am, Eddie Powalski wrote:
Telephonically, can anyone explain what is going on?
*http://youtu.be/JHALM-pJpBM

I'm trying to call ZTE Customer Support USA, during normal
business hours, which has only one toll-free telephone number,
which is listed athttp://www.zteusa.com/contact-us/as:
*1-877-817-1759

Inexplicably, every time I call that toll-free number from a
California landline, or from VOIP, the calling sequence always
ends up in undecipherable Chinese (see video above for proof).

However, if I call from a cellphone, the exact same
calling sequence always ends up in English, as expected.

Q: Telephonically, how can this possibly be happening to me?

PS: Any ideas Jeff Liebermann?

called from Arizona landline and got a menu that asked me to press "1"
for English.

Somehow bypassing that menu?
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