On May 20, 3:10*pm, nestork wrote:
Sammy:

You should be aware that the links to the photos you posted turn out to
be about 1 inch wide by 3/4 inch high, and are too small to see
anything.

If it were me, I would find out who Frigidaire's factory authorized
dealership in your area is, and ask them to come down to take a look at
the stove.

Frigidaire is a reputable company, but you're probably talking to the
1-800 customer service reps who don't know squat and don't have the
authority to send you new parts.

The guy from the Frigidaire factory authorized repair depot could
probably be talked into installing new parts for you,
but he's going to
be suspicious that you're doing something funky with the stove that no
one else does that's causing the problem, so you need to assure him
you're not. *And, of course, he's only going to replace those parts for
you once... if the same thing happens to those parts, he's going to
suspect you're doing something on that stove that no one else is.

I would contact the Frigidaire factory authorized service depot in your
area and have the owner of that local appliance repair shop take a look
at your stove himself.

I'm sure the owner of the service company will hop right in the truck
and come over for free to take a look at a 5 year old stove that isn't
under warranty anymore. I was just looking at a post over the
weekend
from someone who had a KitchenAid wall microwave, where the glass
in the middle of the door shattered. And by middle, I mean inside the
door itself, so there is no way it could be broken by hitting it, etc.
It's a well known failure, lots of people have had it happen,
including
in the middle of the night, when the oven wasn't even used.
The person got the KA service guy over and he told her it was $250
if he fixed it and $170 just for the call if he didn't. Her choice.




*His word will carry a lot more clout with
Frigidaire than either yours or the 1-800 customer service monkey.

I bought a 1982 Toyota Corolla as a used car in 1984. *A few years after
buying it, bubbles started forming in the front windshield. *I took it
to my local Toyota dealership, and they sent a guy out to look for
himself, and that guy told me to give his signed card to the service
manager at that local dealership and they replaced the windshield free
of charge. *It was a defective windshield, but they could see that
there's no way that should happen, and there's no way I could be causing
that to happen, so they just accepted that it was a defect and fixed it
for me free, even though there was no warranty on the car at the time.

--
nestork

Sometimes you get lucky. Plus the cost of replacing
that windshield was what, 2% of the cost of a new car?
In this case, the parts without labor are about half the cost of
a new stove. And the defect is cosmetic, not affecting the
operation of the stove. They can try, but better make sure
they don't wind up paying for a service call to "fix" what
they already know how to fix and for which there is no
viable fix, unless the company eats it.