On 5/11/2013 11:43 AM, notbob wrote:
On 2013-05-11, Dan Espen wrote:

despite the fact that things get better every year.

In what parallel universe would that be?


IMO, a lot of "it" is perspective and some lack of education.

My wife and I tend to research large ticket items (most of the time at
least)

Also, we buy a lot a Costco, so if the product doesn't live up to snuff
we return it.

Perspective? Luck? I'm not sure but, if you buy something that doesn't
work well the buyer needs to accept some responsibility.