On Mon, 22 Apr 2013 18:11:07 +0100, Andy Burns
wrote:

John Rumm wrote:

On 21/04/2013 19:54, Andy Burns wrote:

http://www.justice.gov.uk/courts/pro...art27#IDAKBTBB

I was under the impression that the key point of the moneyclaim online
facility is that it can all be dealt with without a court appearance.

I think it suggests (or maybe requires) a mediation stage first, but
failing that, you end up in court, I think it's geared to being
"friendly" to the small guy representing himself, with a presumption
against huge costs, even if you lose

There should be a pre-action protocol followed in any case. The court
would most likely criticise the plaintiff if they could not show they
gave the retailer a reasonable chance to resolve the issue first.
Court action is, and should always be, a last resort.

Hence it sounds like they are trying scare tactics...

I'm sure there's an element of that, OTOH maybe they're make on offer
"on the court steps" ...

Most likely before that.
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?