On 15/04/2013 14:56, Jethro_uk wrote:
....
There's also the delicate - probably highly confidential - issue of
shrinkage via the unmanned tills. It would be illuminating to know what
level of theft management considered acceptable when implementing the
self-service system.

If you can save £x by losing some staff, and the loss from theft is a
lower figure ...


Employee theft is a greater source of shrinkage in supermarkets than
shoplifting, so getting rid of staff ought to reduce shrinkage.

Colin Bignell