Bloody stupid. Not fit for purpose return get refund and buy one you insist
you see it print on labels first. Actually the issue with labels often is
that the sheets stick to each other due to the backing material not having
the same friction parameters as paper has. Nothing to do with weight at all.
Brian

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From the Sofa of Brian Gaff Reply address is active
"Chris Holmes" wrote in message
...
OT only in so far as this is a work related question.

Here at work we have recently bought some phenomenally expensive
Desktop A3 Mono Lasers (HP 5200).

These steadfastly refuse to feed our normal label stock via Tray 1
(HPs approved tray for feeding labels). They have sent 3 engineers,
and have now stated that they think our labels are too heavy.

I have Googled and Googled, but cannot find a GSM spec for Avery
Labels (which the printer in question will feed from tray ). The
labels we use are supplied nationally to various NHS trusts, andd
their printers feed them happily day in, day out (as do our previous
medel HPs, and 1 of the four HP 5200s we bought (though we've only fed
it about 100 sheets so far).

So,

Doesanybody here know what weight Avery Laser Label stock is?

Our suppliers say "Theirs" are 165 GSM.

The HP engineer (actually a BT EngageIT engineer tried "telling" the
printer it had cardstock in case that would persuade it to eat up it's
greens, but it didn't want to know (and this was trying to get the
Printer to print it's own inbuilt self test page, thus ruling out
potential operating system and driver issues).
I have to say this printer like most of the HP and other printers in
this price bracket seem to be designed by accountants rather then
engineers).

TIA

Chris


Any ideas anyone?