On Tue, 26 Mar 2013 06:43:25 +1000, Adrian Jansen
wrote:

IMO, user interface is designed by people who probably wouldn't use the
product.

The best measure of the quality of a product is employee theft. It's
not worth stealing something that they know doesn't work or will
break.

My favorite 'how not to' example is a dustpan, made with strengthening
ridges on the bottom sides of the pan, in such a way that its impossible
to put the front edge of the pan flat on the floor to pick up the
sweepings - they go underneath the raised edge on the front lip created
by the ridges. Obviously the designer ( and any subsequent reviewers )
never used a pan.

You may wish to browse the "Made by Monkeys" column found in Design
News magazine:
http://www.designnews.com/archives.asp?section_id=1367
Every month, they feature one or two poorly designed or poorly built
products. I don't recall reading about your dust pan problem, but
there are some that are similar.

--
Jeff Liebermann
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558