Ah a memory. AOL billed me twice in one month in the same day. Bank statement
made it look very obvious. On phone they guaranteed me that their system
couldnt do that...that it had to be a bank error. I suggested to them that the
invoice numbers were different and a few minutes apart. They once again said it
wasnt possible. I went to bank to see if a real person could make sense of it.
The very nice lady used the 800 number that was listed on the charge and got
thru fast and they apologized and reversed the charge. That was fine until AOL
reversed the charge a 2nd time several days later. I caught it but said to
myself "their problem, not mine." Wrong. They stopped my service for payment
overdue and I had to start the whole thing over again. Unfortuniately, I used
AOL fopr everything and too many people have it in their address books...and of
course AOL cannot fwd any emails. So I remain a "happy" AOL customer of 15
years. I am just waiting for AOL to reinstitute pay by the minute and not tell
anyone...but just withdraw the charge from out bank automatically. Do NOT put
it past them.