very very simple to get ahold of them. Stop payment on it. next time they
try to take it out, they will be blocked, and THEY will call YOU. then you
keep them on hold for 35 minutes, then let em have it with both barrels.

Works great for the cable company.


"Charlie Self" wrote in message
...
I think things are going to very soon dribble to a stop with me and AOL.
Checked a bank statement today, and no matter how I work it, AOL has
managed
to overcharge me by $34.20. Trying to get a sensible answer out of the
"help"
person on line "Chat for Free" is about as useful as teats on a broom
handle,
with him telling me what my monthly charges are, what my monthly use is,
the
reason they charged for two months in one month, and on. He could, he
said,
find no payment for $120.90, implying, I guess, it was my fault. Or I
inferred
that. Direct withdrawal from my bank, though, shows the payment, which has
to
be initiated by AOL.

He can give an explanation for the rest, and did so in as obtuse a manner
as
possible, while still insulting my intelligence.

So I gave up, told him thanks for not much, and tried the phone number. I
honestly believe that's an endless loop, as the same message was repeated
and
repeated and repeated ad infinitum over a 35 minute period while some
nasal
female who can't carry a tune blasted my eardrums in the interims. At the
35
minute mark, I hung up because there had been no sign of life, intelligent
or
otherwise, in that time.

So, it is time to write directly to AOL. Thing is, finding their office
address
is not exactly simple. I just wondered if anyone on the rec has some
guidance
there. Google gives so many hits I could be 3 days sorting them out.

I need to find a saner reference source and just retain AOL at minimum
cost for
the year or so it will take to clear everything off. But that has to wait
until
I get moved. I want a local place, if possible. Somewhere I can go scream
in
the proprieter's face when he/she screws things up, as he/she will, as
that's a
given when working on anything with computers.


Charlie Self
"Bore, n.: A person who talks when you wish him to listen." Ambrose
Bierce, The
Devil's Dictionary