View Single Post
  #4   Report Post  
DarylRos
 
Posts: n/a
Default Mini Max and an AMAZING story of customer service

I have a MM16, which came with a deep scratch (right from the factory in
italy). The table was workable, but Rob Taylor, from cutomer service Fed Exed
me a new table. Now I grant you, all things should be perfect, but of course,
when you ship stuff across the ocean, some things can go bad. So it show you
fix things up right that count.

I've also gotten to know Jim Strain, who runs the company in Texas. He is a
really good guy, who knows his product. The saw itself is simply superb.

By the way, changin the table took about 30 minutes, plus a bit more to make
sure the table was sqaure to the blade. Do it once, and you get to know a lot
about the saws anatomy. Heavy and stong.