On Mon, 21 Jan 2013 20:01:36 +0000, just as I was about to take a
herb, Rick Hughes disturbed my
reverie and wrote:

Took it back the next day ... as I had 'opened the box' would only give
Credit Note.

This has no basis in law and you found the good unsuitable due to poor
quality. Opening the box is BS and one is not obliged to returned
goods with packaging if they are defective.
--

Cheers

DrT
______________________________
We may not be able to prevent the stormy times in
our lives; but we can always choose whether or not
to dance in the puddles (Jewish proverb).