If you have the ability to open up this unit. Try cleaning hte lens using a cotton swab and alcohol. It would appear that the unit realizes that a disk is present, but cannot complete the intiial loading of info from the disk. This can hapen if the lens has a film on it from smoke or grease or any other particulate matter. A word of caution: Please be careful when cleaning the lens and use as little pressure on the lens itself as possible. Very fine wires suspend the lens and are easily broken.

Please keep us posted on your progress.

Dan