On 12/18/2012 6:38 AM, Bill wrote:

First do you have a 3 prong or 4 prong plug for the range which plugs
into the wall?


If 4 prong, one of them should be a ground.

If 3 prong, the neutral is also used as the ground. That requires a
jumper from the neutral connection at the range to the range frame.
Possible the jumper was not installed and the range is not grounded at
all. (This way of connecting was common and is still allowed by the NEC
where it already exists.)

I never had an electric range and haven't worked on them much. My
recollection is the burners plug in and don't have a connection for
ground at the burner plug. The heating element has a metal jacket that
could be energized by a short or 'leak'. Far as I know the jacket is
only connected to the frame by the 'legs' that support the burner - not
a particularly good connection. Could be you just need a new burner
element, but there other possibilities.