OK. I figured out how to access the factory service menu [this model: while
in menu press vol- and input].
All of the color settings and offsets were near maximum for all temperature
choices. The standard "reset" of settings did not effect these. Lowering
them significantly made a big difference. Still not a great set but could
now function as a monitor and is suitable for TV.

"John Keiser" wrote in message
...
Neighbor's TV. Complaint of poor image quality.
I fixed her Dell LCD monitor, replacing a few caps and a driver so she
hopes I can help her again.
Powers on, sound is fine. Image is stable but quality is noticeably poor.
Using the cable input, factory default settings are washed out.
Custom settings work but best balance between brightness and contrast
still leaves a lot be be desired. The quality might be described as an
old CRT TV on a bad day.
Using the RGB [VGA] input, colors are way off. Would not be useable as a
monitor.
I removed the back and my ESR found no bad caps. No obvious failures.
This is problem too subtle for me.
Any hints on how to proceed?
Thanks.