You should be thankful they even made you the offer and passed on savings to customers. They could have bought at a good price and kept the extra profits.

I am not thankful at all and not whining. Just sharing with others that Peachtree woodworking are cheap *******s. I am talking about a compnay that treats their customers badly. They made a clear offer. People accepted it. They didn't honor the offer. Their pitiful apology indicates it was an error on their part and they did offer me 10% off on any purchase over $25. That is pitiful.

How often do I work free? If I say I am gonna work free, then I hold up my end.

I did lose something; my respect for Peachtree Woodworking. The money means less than nothing to me, I have plenty.