On Nov 6, 9:18*am, "Stormin Mormon"
wrote:
What we, on the list, think is irrelevant. What counts is what's in the
contract, and what your sister's uncle's girl friend's cousin, twice
removed, hair dresser, dog trimmer, lady down the street, can enforce.

How are you involved? What's your interest?

Christopher A. Young
Learn more about Jesus
*www.lds.org
.

"bob haller" wrote in message

...
My GFs sisters family bought a new sears water heater and had it
installed by sears last july. It quit working over a week ago and
sears hasnt got the parts yet, they promise AGAIN it will be fixed
by friday some parts didnt help......

Meanwhile no hot water at all

I think *sears should of had the parts overnighted, and since they
have been unable to fix it they should offer a refund on the tank.
maybe 50% but perhaps more.

what do all of you think? I beleve no hot water for over a week is
unacceptable.....

and this occured in pittsburgh far from the new york disaster...


I would think they deserve something in the way of compensation.
But what if anything they get is probably entirely up to Sears and
I'd say half the total cost of the water heater and installation is
expecting a bit much. Technically, I think it's rare to see a
warranty that even addresses how long they have to fix it. I'd say
if they gave you even $100 you'd be lucky.