On Mon, 05 Nov 2012 22:47:19 -0600, Leon lcb11211@swbelldotnet
You really don't seem to get it. Manufacturers will pop one in the
mail, yes. We are talking retailers. It would cost a manufacturer more
to bill a customer than to give it away. They do not deal with cash,
retailers do.

Gotta disagree with you a bit here Leon. Thinking of Lee Valley Tools.
They *do* absorb the cost and would send you the part. But then, a
large part of LV's marketing model is their customer service.

Not too many companies are in the same category as Lee Valley Tools.