On Sep 8, 7:09*pm, Metspitzer wrote:

Tell you what, if I have a complaint I will call you.

Let us know how that goes for you, if you live long enough to make it
through the auto-attendant menu-go-round.

If you manage to get through to a human, they don't care if you
cancel, there's another customer waiting to sign up.

The "new" customer metric: We'll swap dissatisfied customers and it
all evens out in the long run, and we save on customer service in the
short run by not having any.
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- gpsman