On 04/09/2012 12:47, Dave Liquorice wrote:
On Tue, 04 Sep 2012 09:08:20 +0100, Lobster wrote:

Once I'd sussed what was wrong - which took me long enough - I then had
to work out how to alter the fixed IP addresses on my devices; all
happening on a morning when I was frantically busy with (my freelance)
work; cost me a load of time and I suspect the delay may well have cost
me a client. Unbe-****ing-lievable.

Makes me wonder why people have business critical services provided at
"best endeavors" residential service levels.

Fair comment. But normally internet is not business-critical for my
work, and the Virginmedia offering has been perfectly OK for my needs
over 10+ years and I have never felt the need to go for a different
'business' service.

However, I will concede that I was totally caught out by VM's ability
and willingness to suddenly access and reconfigure my home network, for
example taking out my networked printer etc; ie it was a big mistake to
use their router - something which never occurred to me as being an issue.

David