"Arfa Daily" wrote:
Anyone else get a Virgin Media modem reset last night ? Today, my entire
network was down, although the computer in here that's hardwired to the
modem, still had normal 'net access. When I came to try to reconnect any
of the network devices, 'my' wireless modem was nowhere to be seen in the
list, although there were two called "Virgin Media" followed by a long
number, that I had never seen in the list before. I called my mate who
works for them, and he suggested that I browsed to the modem and went
into its wifi configuration settings to see what had happened. When I did
this, it turned out that one of the two that I had seen in the list, was
the SSID of my modem. The WAP password was some string of alpha-numeric
nonsense, that presumably was a factory default.

So I had to rename it back to what it was, and reset the password key to
what it was. All of my network devices were then able to reconnect, and
everything was fine. I might have thought that perhaps some random event
had reset my modem alone, but the fact that there was another in the list
also called "Virgin Media" with a similar - but different - string of
numbers to mine, would indicate that a nearby neighbour had also suffered a similar reset.

My mate said that maybe they had done some sort of overnight upgrade to
their network that had resulted in modems being reset back to their
factory defaults, but he hadn't heard of anything. I've been with VM
right back to the days of NTL before they even took it over, and I have
never had anything like this happen before. I wasn't even aware that
there was any route from the outside where they could get at stuff like
user-set SSIDs and passwords.

Anyone else on VM have anything like this happen last night, or had it happen before ?

Arfa

Not here. Just on my iPad which has connected to the usual wifi network :-)