On Sun, 18 Apr 2004 07:41:28 -0400, "George" george@least wrote:

The installer generally wads it up carefully, pulls
out his handset, and says "now what is it exactly you want?"


That's because once the installer is at your premise, all he cares
about is where you would like the jack. G

He often needs at least the last two pages of that work order for
cable makeup, doubler (on some xDSL T's), crossbox location and
assignments, and smart jack type and options. He needed that before
you even knew he was coming.

Page one may contain data as to what tests he needs to run from your
premise to the far end at turn up. The information for the other end
provides information for him to set up his test set(s), to properly
condition the other end for the tests. You just don't get to see it
used, so in your narrow view it seems like wasted paper.

When things don't go as planned, the whole seven feet of paper can be
a great resource. Many telcos have tried, on several occasions, not
giving all the information to the technicians. Instead providing a
filtered document listing only "needed" data. It doesn't work very
well.

Barry