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Ralph E Lindberg Ralph E Lindberg is offline
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Default Nova DVR XP problem

In article ,
"G. Ross" wrote:

Mac Davis wrote:
On Tue, 03 Jul 2012 06:11:10 -0400, "G.
wrote:

Turned on my lathe yesterday and it started the boot-up then gave the
error message, "NOT CONNECTED". So far have not been able to Get any
help from the company. Did reach Tim Geist who told me he no longer
works for Teknatool. Sent an email to their help desk but no reply.
Called the tech support number got an answering machine, no callback.

Anyone ever see this error before?


Got curious and googled it.. Can't find a thing on this error, but
several posts complaining of low voltage and other errors and
Technitool replacing the main board..


Actually it was a power surge. We had a sudden electrical storm
Sunday night and by the time it started I was afraid to go out to the
shop and check. I have a "whole house" surge protector in the shop
and in addition, the lathe was plugged into a surge protector. And
not turned on. Big laugh.

It also got the well pump, the security lights and the lawn
sprinkler controller, two phones and two wall wart transformers. Had
the pump pulled and replaced today and not sure I want to know how
much that cost.


When you first posted I figured it was a loose connection or bad
position sensor, but now I have a different thought

The main board is probably fired. If the display was fired it would not
be displaying this.

Tim has not been the Teknatool rep for about two years now, and the
staff at the new location gets buried in calls. To the point where
sometimes you get a call back from the NZ office (I have twice). But you
will have to talk to them.

I suspect they will have you get the instructions from the Teknatool web
site on how to extract the main board. What he was doing the last time I
dealt with this (about a year ago) what they were doing was swapping
working boards for failed boards.

While I have never had a failure in mine, after dealing with the Clubs
lathe, another clubs lathe and two members lathes, I got fairly familiar
with failures and repairs.

BTW, in the instructions for my DVR-XP they recommended that you have
the lathe plugged into a good surge arrestor. I not only do that, but I
also have a whole-house system at the breaker panel. Since I went to
multiple layer surge arrestors I have not lost a piece of equipment.
Before that I lost something every winter (we get lots of winter-time
outages). My worst was about like yours

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