On 7 Apr 2004 09:10:09 -0700, (Scott Ekman)
wrote:

Just FYI - All Rockler stores are company-owned.

And here's some more Rockler secrets:

1. The retail stores stock less products than the catalog because of
the limited space they have within the four walls.
2. The catalog lists less products than the Internet site because of
the cost of printing and postage.
3. The internet displays the most items (over 10,000 and growing).

So if you're looking for that hard-to-find thingy you just have to
have to finish your project, check Rockler.com first. Then, call the
store to make sure it's in stock before making the drive. Or, skip the
drive, order online, and spend more quality time in the shop ;-)

Scott Ekman
Rockler Internet Director
Great info. I finally got a chance to visit your new store in Houston
today. I was a little disappointed at the lack of power tools
(especially table saws - 1 only) but impressed with the selection of
other goodies). I was especially impressed with the service - greeted
warmly and promptly with an offer to provide any info I needed (wish I
had gotten the guy's name). This is the exact opposite of your
competitor on Hwy. 290 - spent 45 minutes looking around without a
Howdy-Do. 3 guesses where I'll do my shopping???