On 21/05/2012 16:20 jgharston wrote:

Nowadays I always email. It allows them to deal with it in their
own time and it doesn't interupt them in the middle of a job or
the middle of Corrie.

That would be OK, and a lot easier, if they all used email (or text) but
a lot don't.

I also find email and text 'passive' in that they can 'forget' to
respond or not find the message for a couple of weeks. There's nothing
like live voice contact.

--
F