On 4/16/2012 6:04 PM, Mike Marlow wrote:
Leon wrote:


Think about what you said and what I am about to say... All kidding
aside. If your customers are glad it is over, is that leaving a
favorable impression in their minds when they have more work to be
done? Most of my work is repeat customers and second to that is
referral business from those customers. I do not have a web site,,,
yet, and my only advertising is my business card. No business phone
either. Swingman and I did a kitchen renovation that began about 18
months ago. We used Festool equipment extensively for cavinets,
doors, and drawers. We thought we would never get out of there. IIRC the
work
tripled what we were expecting to do. An no, it probably was not all
because we were using Festool equipment but a good portion absolutely
was because we were using Festool equipment and it certainly made
life easier for us.



That's the part of the whole thing I cannot buy into Leon. To me - you and
Swing earned what you got in terms of additional work, because of the work
you perform - not because of your tools. Doubtful the customer really based
their decisions on the tools you used.

Go ahead, convince me that top of the line automobile paint
spraying/finishing equipment doesn't allow you to do a better job, more
quickly, efficiently and easier, and thus obtain additional work
"because of the work you perform(ed)".

I'm waiting ... with paint brush in hand for you to prove me wrong.


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