On Mar 19, 9:56*am, Mark wrote:
*I did not touch the lens
which looked shiney clean. *Should I clean it anyway, and if so, how
is this done without scratching it or damaging it? *The error code
does not really mean the disc (or lens) is dirty, it only indicates
that the problem may be with the disc

first, it is of utmost importance to clean the lens - do it carefully
with a q tip moistened with isopropyl alcohol. I have had varous
machines with the symptoms you describe (int. read write probs) caused
by a thin film of dirt on the lens.

Secondly, ignore the error code. It is meaningless as the player has
no real way of detecting dirt.

Clean the lens and post back. fingers crossed...
regards, B