It isn't really a problem they can preset a CLI of their switchboard
reception number like they do here in Cambridge.

01223 457000

And in a big organisation, the switchboard wouldn't have a clue who to
put them through to.

Sorry Tony,
I agree with Bob on this one. Not only do the switchboard get inundated
with calls that they don't know how to route, because the caller doesn't
know who called them, but also imagine that you have just been to the
STD clinic, ( to get it back on topic for phone systems!!) and they
call you at home, your wife comes in, does a 1471 and then how do you
explain the hospital calling you? Fast thinking is not always easy!!

Err dunno guv, never been there;!....


I spend a fair bit of time in a hospital, as you know Tony, and the
above are the 2 main reasons why they do not show CLI, we have discussed
it a few times when I've been in the switchboard.

As per the other post perhaps then some departments ought .. and perhaps
some others oughtn't?...




--
Tony Sayer