Ed Sirett wrote:
On Thu, 06 Nov 2003 13:25:34 +0000, Reestit Mutton wrote:


(1) Apart from the fact that this part of the boiler is expensive to
replace (£150+), is this a particularly serious problem? i.e. would the
boiler be adversely affected if we were to continue using the boiler
without replacing this part for now? - probably a silly question, I know
- but worth asking nonetheless.


It depends how bad the leak is. By the book any pro is not going to let
you carry on using it. Essentially if you get water in the electrics then
you'll have a boiler then is then beyond economic repair.


That's what I thought. I'm waiting for a a ote for parts and labour from
the guy who serviced it. I'm expecting a bill in excess of £200.



(2) Does anyone here find it surprising that the heat exchanger needs to
be replaced on a 2 year old combi system? - I'm not so much suspicious
of the engineer's prognosis as the original installer's incompetence or
the manufacturer's dodgy product.


Manufacturers who offer 2 or more years guarantee don't tend to make heat
exchangers which are so short lived.


So I take it that this isn't necessarily surprising then?


(3) Would it be reasonable for me to suggest to the manufacturer that
the product is not really fit for purpose, namely years of trouble free
operation? i.e. although the warranty was only for 1 year, would it be
reasonable to expect trouble-free operation for a longer period?


I doubt you'll make much progress but you never know.


Yep - If I decide to confront the manufacturer I don't expect it will be
easy.

thanks,
RM

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unlocking Nokia and SonyEricsson phones in the Edinburgh area
email: reestit_mutton AT lauriem DOT plus DOT com