In message , Mark
writes
On Fri, 28 Oct 2011 03:36:14 -0700 (PDT), NT
wrote:

On Oct 28, 9:41*am, Mark
wrote:
On Thu, 27 Oct 2011 20:43:17 +0100, Clive George
wrote:


Nothing half-assed about the DD guarantee.

If it actually works, that is.

Its widespread practice for companies to misuse DD to overcharge or
prematurely charge customers. But that aside, giving a company free
reign over one's bank account sounds like madness to me.

A lot of the time you *have* to use DD to get the best deals. Over
the years I have saved a considerable amount of money by using them.

OTOH the DD guarantee does not always work as one bank I used refused
to invoke the guarantee when requested.
Did you refer them to the Banking Ombudsman/Ombudsperson
--
hugh