On Wed, 26 Oct 2011 21:43:36 +0100, "David"
wrote:



"Dave" wrote in message
om...
In article , says...



Why not? In total I've been with BT/PO Telephones for over 47 years,
taking both 'ordinary' telephone service and when it became available,
internet. Only ever had three faults - 1969, 1987 and 2008. Never had
cause to complain and everything has been brilliant - wouldn't dream of
going with anyone else.

Well maybe cost does not bother you and your just lucky your BB speed does
not slow down, also if you have had no reason to complain you will not have
suffered at the Indian call center.
Regards
David

God, yes, that Indian call centre! I had to speak to some guy there to
find out whether I was on any kind of contract with BT before dumping
them for Zen. The nice Zen man suggested I find out before switching
otherwise I might have been liable to BT for some exorbitant
contract-breaking fee or other. It took AGES going through the various
menus with BT before I finally ended up in India. Nice guy, but I
could hardly understand a word he was saying. However, the key part
was that I wasn't under any contract, so I said thanks, put the phone
down, called Zen again and went through with the switchover. Which BTW
was *completely* seamless. I didn't and haven't noticed any change to
the service at all. Well, except that I elected not to have Zen's
version of 1571, as my phone already has a built-in answerphone that
I've never used.

MM