On Fri, 23 Sep 2011 18:59:00 +0000 (UTC), arkland
wrote:

To update the team, the company manager of the technicians called me on
Wednesday and said they were re-training their technician, Matt, and that
they would pay me $200 for my out-of-pocket and other expenses in
addition to not charging me for their initial service call.

Feel better now. not so mad?

I've known people you had to train after a coffee break.