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frank1492 frank1492 is offline
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Default No dial tone on Verizon landline, DSL operating normally

Thanks Roger!
The last people to work on the interface were Verizon techs when
they ran a dedicated line to my DSL because I was having speed issues.
All was fine for awhile. No alarm guys here.
People that call get a busy signal.
I will mention again that V did a line test from the office and
they said everything was normal.





On Fri, 12 Aug 2011 11:49:42 -0400, "RogerT"
wrote:

frank1492 wrote:
Any ideas? I won't have my phone service restored until Aug. 20 due to
the strike. Have checked box connections and checked the ground. All I
hear on my phones is a slight hiss. Verizon says the line is OK. Have
tried phones directly from the box and also no dial tone.
If you have no clue, is there a forum that is particularly good at
this type of issue?
Thank you!
Frank


In addition to what others have said, I just have two things to add in case
it helps.

One is, what happens when you call your own number from another phone? Does
it sound like it is ringing when you listen on the phone you are calling
from? Do you get a busy signal?

And, the second is, do you have an alarm system (or maybe the DSL hookup)
that is wired directly to the telephone company side of the D-Mark? The
phone company says that nothing is supposed to be connected directly to
their side of the D-Mark, but sometimes alarm company installers and others
ignore this and do it anyway.

I mention these because I had a phone line problem recently and there was no
dial tone. When the phone company came out, they said my alarm system was
connected to their side of the D-Mark, which it shouldn't be. However, that
was not the problem. Also, in my case, although there was no dial tone,
including after doing the same tests you did, when I called my number from
another phone I always got a busy signal. It turned out that my problem was
in the buried phone line going to the house (we have buried incoming phone
lines in my area). They had to call out the "buried cable" guys to fix the
problem.