No dial tone on Verizon landline, DSL operating normally
On 8/10/2011 7:29 PM, Home Guy wrote:
frank1492 wrote:
Any ideas?
Have checked box connections and checked the ground. All I
hear on my phones is a slight hiss. Verizon says the line is OK.
You probably have a phone in your house that is off-hook, or it has
suffered an internal failure and is off-hook.
A phone that has suffered an internal failure and goes off-hook is not
that uncommon. It happened to my parents just a few months ago.
They e-mailed me and said they're phone wasn't working. I told them to
disconnect all the phones in the house.
Sure enough, one particular phone had failed and went off-hook.
I don't know what Verizon is like, but when a telco problem is traced to
customer-owned equipment or wiring, the customer gets a bill for the
service call.
Check your phones by physically disconnecting all of them, then plug in
the simplest, most non-electronic phone you have into a service jack and
see what you get.
He already tried that, by checking from the demarc box.
--
aem sends...
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