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Cash Cash is offline
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Default PITA cold callers about insulation grants

brass monkey wrote:
I must get at least one call every 2 days usually from one of our
Indian friends, am I alone? There must be dozens of these *******s
going through the electoral roll and I haven't yet found the best
reply. Usually you can hear noise in the background so I've tried
slamming the phone down before they can be bothered to speak. I've
tried acting deaf/not understanding, keeping them there for ages.
Asking where they got my number, asking what is their number. When
you tell'em to effectively ****-off they carry on talking as though
reading from a card. It's ok when you can recognise the voice, you
just say 'oh no, not you again' and put the phone down. How do you folks
handle these bods? There must be a lot of cash to be
made in this insulation game.


brass monkey,

No you are not alone unfortunately.

I finally lost my patience last Thursday after having 7 calls in 4 days from
Tel no. *1706364265* - and on the last call (after giving them loads of
abuse from about their third call), I tried a different 'tack' and 'walked'
through their script with the Indian operator, ticking all the correct boxes
(with aforesaid operator nearly wetting himself with excitement that he had
a 'sale') - until we came to the stage where he said that he would contact a
surveyor to arrange a date and time to call.

At that stage, I asked for the operators company name and telephone number -
with no success - but I did manage to get the name of the Insulation firm
who would supply the surveyor.

At that point, I told the operator, that as I now had a point of contact, I
was going to inform the TPS, OfCom, and if the calls continued, the police
(to report his calls as harassment) - at that point, the operator's tone
changed rather rapidly and he dropped the 'phone as if it was a hot potato.

Later that day, I did an internet search using the name of the Insulation
company, obtained their contact details and then gave their customer
relations department a ring. I got through to a very nice operator there,
who listened to my complaint, took note of the dates and times of the
telephone calls (she agreed that the numbers of them were excessive), gave
here the above telephone number and asked her to call the agents that her
firm was using and tell them to stop.

To date, I have received no further calls about Insulation - but now I am
getting calls from another Indian telling me that Microsoft has contacted
them to tell my that my computer is 'infected' with a virus [1] (on the very
same day that I had just done a reformat and clean install of my hard
drive) - you just can't win with the b****rds can you? :-(

[1] He didn't appreciate it when I told him that I probably knew more
about computers then he would ever learn, and then proceeded to tell *HIM*
what his script would say concerning the information in the Prefetch folder,
Event Viewer, Temporary Internet Files folder etc - and that he would try
and remotely connect to my computer to download software that would falsely
claim that I had a huge number of 'infections' of my system - and then try
to part me from around £80+ for him to 'clear' those so-called infections.

He was most upset at the end when I told him that what he was saying was an
utter load of ******** and that I had disabled my Prefetch folder in the
Registry, and also disabled Remote Assistance to my computer.


All great fun!


Cash