"notbob" wrote in message ...

name. What sort of experience did you have getting the broken tool
replaced?

Didn't bother. The first one was so cheaply made, a second one would
have been just as bad. Plus, I'd only snagged the truck at a single
location. I didn't have an active acct at the time.

What I've done in similar situations (with different companies) is tell them
I don't want a replacement since it will probably be just as bad, but if
they want to keep me as a customer than credit towards something else will
keep me happy. That's how I ended up with a German-made Forstner bit to
replace a piece of crap made in China. The German one hasn't even thought
about getting dull yet.