On Jul 11, 1:41*pm, "David" wrote:
"alexander.keys1" wrote in message

...

We've got TT broadband and phone, the phone works fine but there has
been no Internet access for weeks, TT don't reply to e-mails and we
can't get through to their technical support on the phone. The lights
on the ADSL modem indicate that the connection is working, and their
website says there are no faults in our area. I've tried the fault
procedures on the website, but the situation is still the same.

So what's up with TT, and how can I get it working again?

Can't understand you putting up with that sort of service.
Have they taken your money?
Anyway I would have been long gone by now if anyone like that with me.

I'm with Be suggest you move to them they not treat me like that, they look
after customers.
Regards
David

I don't pay the bill, apparently for a low monthly charge TT provides
free international calls that my housemates make a lot of use of, and
Internet isn't charged seperately. They still want Internet service as
well though.

The house is wired for cable TV from Virgin Media, which we don't use
at present, it's also wired for all sorts of other things that
previous occupants have had, so I've got to sort out the various co-
axial and twisted pair cable around the place first, as the computer
is upstairs.