On Jul 11, 12:25*pm, -MIKE- wrote:
You can be a dick about it and get a refund or you can
be nice about it and maybe lighten someone's day in the process.



Like the old saying that it is easier to catch butterflies with sugar
than it is to catch them with vinegar.
My hunch is that 'being nice' is a tall order for some.... not
mentioning any names.