Corporal Jones wrote:
Bought one from Aldi yesterday, £50, CD/mp3/usb/sd/bluetooth/aux input &
remote, stuck it in my motorhome yesterday, sounds good.
I bought a similar spec Tokai LAR-209 for my caravan. It seemed
basically OK, but as I tried its various functions, problems
began to appear.
I contacted Pixmania, from whom I bought it, for clarification,
but they don't seem to be able to help. I enquired:
"Using one of my 8 GB USB sticks, only a small portion of the
tracks are recognised and played, despite all non-MP3 files,
including hidden ones, having been deleted. Some of the same
files on a 2GB SD card play without problems. Why is this?
A 32 GB USB stick is not recognised, "Error 15" is displayed.
What problem does this indicate?
Are SDHC cards (greater than 2GB) compatible with this unit?"
The manual states, rather unhelpfully "The MP3 formats acceptable
are limited." What does this mean in practice? Limited by what?
How does anybody discover which formats are acceptable?"
They initially just asked me to send it back, so I said
"You are now asking me to return the unit to you for your
examination. I do not understand how, if you are unable to answer
my queries, you are in any position to compare my radio's
performance with the manufacturer's specification, since you show
no evidence of having that specification."
After several further exchanges I said:
"To clarify yet again, it has never been my request to return the
radio, I simply need my questions answered. Surely it is cheaper
and quicker for all concerned to move information rather than
hardware?"
They said:
"Thank you for your e-mail and I would like to inform you that
only the manufacturer Tokai will be able to answer your
questions.
Please contact the manufacturer Tokai."
Which is pretty much full circle, as I have asked for Tokai
contact details several times. Previously they said
"I invite you to return your unit for repair as
you cannot get in touch with Tokai in the UK."
They have now gone silent.
The name is so common that I haven't had any luck Googling for
the manufacturer.
Chris
--
Chris J Dixon Nottingham UK
Have dancing shoes, will ceilidh.