"Brian" wrote in message
...
Derek G. wrote:
On Mon, 9 May 2011 10:53:44 +0100, "dennis@home"
wrote:


Its a marketing ploy..

It may very well be but AFAIAC it's costing them sales.

They want you to use all their services so they can make more cash.
The phone service is actually a cheap thing to supply and people pay
quite a bit to use it so profits are high.

I don't know how you decided VM was cheaper than sky though, it
isn't for me.


I pay £71 to Sky for the full bag of mashings inc. 1 HD box plus 1
sky+ box. + £9.00 /month for maintenance of the kit (free with Virgin)

What's this £9/month for maintenance? I've never heard of that and we've
been with Sky for over 10 years (IIRC). If anything goes wrong badly
enough to need an engineer we just call Sky who, for a one-off charge of
£65, do whatever is necessary to get it working again, whether that be a
new dish, new cabling, new (refurb) box or whatever.

I can see that as the customer you might have something wrong with the dish
that is your problem, but as you are RENTING the box from them, if it goes
wrong they should always be repairing/replacing it FOC.

tim