"Huge" wrote in message
...
On 2011-03-13, Dave Plowman (News) wrote:

I really can't understand this drive for new customers while p***ing off
existing good ones.

Obviously, enough existing customers remain to justify ****ing off a
few.

Yes, they are daft like me. But its really inertia. Its hard work,
especially when you go out to work as well, to keep swapping insurance.